Then the response I got was to dispute my numbers and question my exaggeration. So I responded with this...
First, I didn't purchase the dimmer. You are charging $49 for a 3 way dimmer that is $17 At Home Depot. I purchase this dimmer on a pretty regular basis and was short one dimmer so I thought I would shop local rather than the box store. Not only was the same item way over retail for Home Depot I went to Anawaly lumber and bought the exact same dimmer for $29, still more than home depot but a far cry from your stores pricing. So your right, I over exaggerated your price being 300%, it was more like 295% higher than Home Depot and still 60% higher than your nearest local competitor.
I've been here several times. I always thought it was a great classic hardware store, with a bit of an urban twist. Always been happy with the advice.
Outstanding selection and reasonable prices, all of which seems surprising given this store's Beverly Hills location (tucked away on Crescent Drive). The inventory of electrical and plumbing parts exceeds that of many chain hardware stores. There's a great lock and key-making shop too. High-end and/or last-minute picnic and party items abound, as do practical household items (intended, perhaps, for the nearby community of elders/retirees).
Maybe if you had responded to my request to speak with a manager at the store as quicy as you tried to discredit me this could have been resolved In the store.
I will never shop at this store again. I understand mark up for a small business but everything I was there for was 300% higher than other hardware stores. Customer service was OK but I would expect a personal shopper for that price.
Very convenient, when need a light bulb or tools this is the place.
The ladies working the counter are so awesome I wish I could find an excuse to go there every day. Just for the short time you are inside the store you actually forget your in uber stuffy BH. See y'all soon.
Pioneer Hardware is a US Hardware Store based in Beverly Hills, California. Pioneer Hardware is located at 315 N Crescent Dr, Beverly Hills, CA 90210, USA.
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