IM NOT FROM HERE IDIOT
Customer service sucks! Use uber or lyft I'm convinced they only hire retards here!
Refused to send a cab to Santa Monica & la cienaga without a building number.
Waited for 20 minutes after requesting a cab that they said would arrive in 10-15 before I called back. Afterwards they said it's be another 10! I've been waiting for 30 now and still no cab. Obscene. Take your money somewhere else.
Spoke to a rep who stated that he was sending a driver to me. Waited 30 minutes and called back to get a rude lady on the phone stating that there was no one on their way ! This is why people uber instead of taking cabs, very unprofessional.
Kept hanging up on me
Totally mean female dispatcher. She was very impatient when I couldn't tell her if I was at a home, hotel, store etc. I was at a place that charges folks to do their work there as well as network with other mostly millenials. Not sure what it's called since I was there for a conference and not as a member. She told me the cab would arrive in 5-15 min. Two other people ordered Ubers at the same time. Their rides came within 3 mins. Finally after 25 min went by I called an Uber. It arrived in 2 min. I called Independent Cab to tell them to cancel. Then 15 mins later they called to ask if I was still waiting for a cab. I started by saying: "I called...". And before I could finish saying that I called and cancelled she hung up on me. How does a business like theirs possibly survive?
Independent Cab Co is a US Point Of Interest based in Beverly Hills, California. Independent Cab Co is located at Beverly Hills, CA 90211, USA.
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